Inkpath platform terms of use

These terms set out the legal contract that applies when you sign-up to use the Inkpath platform. We’ve worked hard to make these terms easy to understand and avoid legal jargon. Please read them carefully because when you submit your details and agree to sign-up, in doing so you are agreeing to these terms and they become legally binding.

We may need to change these terms if we update our service or because of the law changes. We will give you at least 30 days’ notice of any change by sending you an email with details of the change or notifying you of a change when you next use the Inkpath platform. If you continue to use the Inkpath platform you will be showing you have accepted the changes.

If you are using the Inkpath platform because your organisation has given you administrative access, please note that we will have an agreement with your organisation which also applies to your use of the Inkpath platform.

Who is Inkpath?

Our full name is Inkpath Limited. We are an English company and our registered office is 30 Upper High St, Thame OX9 3EZ and our company number is 10530056.

You can contact us at [email protected].

What is the Inkpath platform?

The Inkpath platform gives participating organisations and users a way of tracking career development. It is free to use and provides a useful place where details of user training and skills development can be captured and held in a secure environment. More details can be found at

The Inkpath platform is intended use in the UK, EU, Canada, China, Australia and USA. It may not be available or appropriate for use in other locations.

System Requirements

To use our mobile App you will need an Apple or Android smartphone or tablet. If you do not have devices able to use the App due to old operating system versions, you can still access the Inkpath platform at

If you download the App onto any device not owned by you, you must have the owner's permission first and these terms still apply to you.

Your contract with us

When you sign-up to use our platform, a contract is made between us and that contract includes these terms.

Our contract with you sets out the terms on which you are entitled to use the Inkpath platform, whether you access it using our mobile app (‘App’) or through our website at

New Users

When you sign up with us, you will do so because one of our customer organisations has asked you to – and you will become a ’New User’.


When you sign-up you will be required to choose a password to protect your account.  It is your responsibility to keep these confidential and not disclose them to anyone else. If you are worried that someone else knows your user name or password, it is important you tell us right away at [email protected].


New Users are users who have been invited to sign-up to and use the Inkpath platform by an organisation that has signed up to use the Inkpath platform with their personnel. For example you might be:

  • a student at a participating university or higher education provider; or
  • a pupil at a participating school; or 
  • a member of a professional body; or
  • an employee of a participating organisation.

A list of current participating organisations can be found in the drop down menu when you first register with us.

Your Age. Please note the Inkpath platform is designed to be used by Users who are aged 13 or over. We will ask you to confirm that you are in this age group when you sign-up. If you are younger than this, please do not use the Inkpath platform. If you are under the age of 18, you must obtain your parent’s or legal guardian’s consent to join the Inkpath Platform. We will also ask you to confirm this when you sign up. We will delete any data we hold about a child under the age of 13 if we learn that he / she has used the Inkpath platform without his / her parents or legal guardian’s consent.

Your records. When you have signed-up, you can upload, manage and store your development records. 

Your personal data. Because we are being asked by your organisation to give you access to the Inkpath platform, we act as a ‘data processor’ for any personal data about you provided by you or your organisation (who is responsible as ‘data controller’).

What happens if you leave your organisation? Your organisation should tell us when you have stopped working with it. We will confirm to you that your account is about to be deactivated and you will no longer be able to access your records.

We recommend you print off or export copies of your records before you leave an organisation.

Your organisation should set out how it will continue to hold and use information about you held on the Inkpath platform and this should be set out in their policies, including their privacy policy, so we recommend you check these.

Use of the Internet

We may provide links on our website to websites that we do not control. We are not responsible for and have not checked or approved their content or their privacy policies (if any). So you need to make your own judgement about any use you make of these other websites.

Please also be aware that internet transmissions are never completely private or secure and that any message or information you send using the Inkpath platform may be read or intercepted by others, even if the transmission is encrypted. Additionally, we recommend that you always use security software, including virus checkers, when using web access.


If you have any queries or you are experiencing any issues with the Inkpath platform, you may find the answer here: support resources.  If you cannot find an answer to any question, please email your organisation’s Inkpath contact. You can find their contact details in the App, in the menu under ‘Contact’. If you cannot contact your organisation’s Inkpath contact, we can help you to do so if you write to us at [email protected].

If we have to contact you we will do so by email, using the contact details you have provided to us.

How You May Use the Inkpath Platform

In return for your use of the Inkpath platform you are entitled to do the following but only for your personal use:

  • download the App to your device and view, use and display the Inkpath platform (and any updates we issue) on such device;
  • use the Inkpath platform via your web browser; 
  • provided you comply with these terms, make as many back-up copies of the Inkpath platform as necessary; and
  • print off, and download, extracts of the Inkpath Platform.

You agree that the content you upload must:

  • be accurate and up-to-date;
  • not be defamatory of any person, or obscene, offensive, hateful or inflammatory; not intended to harass, upset, embarrass, alarm, annoy or deceive; and not promote any criminal or illegal activity, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe anyone else’s intellectual property rights (for example copyright);
  • breach any contract or obligation of confidence; or
  • contain any advertising or promote any services.

What are you not allowed to do?

We have put a lot of effort into creating the Inkpath platform and so there are certain things that you agree not to do when using the Inkpath platform. You agree:

  • not to allow anyone else to use your login details;
  • if you sell your device, to make sure the App is deleted, or you are properly logged-out so no one else can access your account; 
  • not to copy:
    • any part of the Inkpath platform, except where necessary to create a back-up;
    • any of the material or information on the Inkpath platform other than the information submitted by you or your organisation;
    • the Inkpath platform software or code, or try to adapt or merge the Inkpath platform with any other programs, except as far as you need to, to make the Inkpath platform work on your device;
  • not to use our name or branding to suggest you are connected with us, other than as a user of the Inkpath platform;
  • not to use the Inkpath platform in a way that is against the law;
  • not to try to disrupt the performance of the Inkpath platform or access any other user’s account; and
  • not to send spam or any unsolicited or unauthorised advertising or promotional material over the Inkpath platform.

User Generated Content 

The Inkpath platform includes information and materials uploaded by other users.  None of this content has been checked by us, so please understand they do not represent any promise or views on our part.

If you are concerned about any content uploaded by other users, please tell us at [email protected]. 

Your Content

Both you and your organisation will upload information about you to the Inkpath platform. Personal data about you, information uploaded by you or your organisation about your development, and any other information you upload is all owned by you and will remain yours. You allow us to use your uploaded data for the purposes of providing the service on the Inkpath platform. You can decide to amend or delete your records at any time.

You take full responsibility for any loss or damage caused to us in respect of information and materials you upload to the Inkpath platform.

We reserve the right to disclose your identity to any third party who is claiming that content uploaded by you to the Inkpath platform violates their intellectual property rights or of their right to privacy.


Changes to the Inkpath Platform

We will sometimes issue updates to improve the performance and functionality of the Inkpath platform. You can choose not to install these, but if you do not, you may not be able to continue using the Inkpath platform, or it may not work as well as it should.


We work hard to make sure the Inkpath platform works perfectly and is available at all times for you to use, but we cannot guarantee it.  We will look to fix any errors we discover as soon as we reasonably can, and will sometimes need to suspend all or parts of the Inkpath platform.  We will try hard to minimise disruption to you and to give you reasonable notice of any planned suspension.

Rights in the Inkpath Platform

We own (or are authorised to use) all rights in the Inkpath platform. We are granting you a licence to use some of those rights as set out in these terms. 

Limitations to the Inkpath Platform. The use of the Inkpath platform depends on users and organisations providing accurate and up-to-date content. We have no responsibility to you that any such information is accurate, complete or up to date.

What happens if You Break These Terms

We may suspend or end your right to use the Inkpath platform at any time if you have breached these terms of use in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the Inkpath platform your ability to access your account will stop and your ability to access your records on the Inkpath platform will end.

Other Important Terms 

Our liability to you

We have put in place reasonable technical and organisational measures to protect the information you store on the Inkpath platform. If your information is lost or corrupted because of our error, then, other than as we set out below, our responsibility to you will be limited to the recurring annual sum paid by the User for the use of the Inkpath platform.

We don’t exclude or limit our responsibility to you if it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud, or breach of your consumer rights.

Other than as we set out above, we are not responsible for other types of loss or damage.

Transfer. We can transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms of use. These terms are personal to you, and you may not transfer your rights and obligations under these terms.

Other people’s rights. Nobody apart from you has any rights and obligations under these terms. 

Events outside our control. If our provision of the Inkpath platform or support for the Inkpath platform is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

Illegality.  Each of the paragraphs of these terms are separate. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will continue to apply in full.

Delay. Even if we delay in enforcing any provision of these terms of use, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaching these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to these terms? These Terms are governed by English law and you can bring legal proceedings in the English courts.  If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts.  If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.